Quality work on the fringes

Better markets

01A - HomepagesOur technology has already handled millions of dollars’ worth of hourly bookings. It upends current assumptions about platforms for “gig” work.

 

 

It has to be tech.

Our project to create better conditions for irregular workers started with a list of all possible interventions to support these individuals. But the reasons people work this way, and the outcomes they seek, are so varied. No one intervention fits all.

To improve this kind of work, we realized the bedrock issue was quality of marketplace. If you have a job you typically enter the labor market every few years when it’s time to move on. An irregular can be in-and-out several times a day in search of the next assignment. The way their market is constructed, whose interests it serves, its breadth and depth, the overheads imposed, the data and tools shared; that’s what determines life chances.

Any scalable, sustainable, market needs to be software based. These transactions are too fiddly to handle sustainably any other way.

The right market will make any intervention uniquely cost effective. It must enforce protections, pro-rated benefits plus value-adding functions for intermediaries, unions, colleges and other stakeholders.

The resulting markets are challenging to build and launch. As with existing platforms, the responsibilities of market operators could be abused. That’s why our markets are under accountable local control in each city.

 

In this section: 

→  What’s different about our markets?: Not your typical “gig” platform.

Work-seekers: Control, options, pathways.

Buyers & Intermediaries: Convenience, low-overheads, worker pools.

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Implementation